Digital Peripherals – Empowering Businesses with Seamless IT Solutions

Healthcare

The healthcare industry is experiencing rapid changes with significant progress in scientific research and discovery, disruptive technology, and is becoming increasingly consumer-centric.

With Digital Transformation and Artificial Intelligence taking centre stage in redefining the healthcare sector, the focus must also shift from service operations to new business models that incorporate tools and methodology which enhance existing protocols, mitigate mishaps and improve the patient experience.

The need of the hour is to transition to next-gen healthcare services that minimize safety risks, prevent data breaches, and address the current gaps in patient-health care team collaboration.

Industry Challenges

The work environment across all industries, including Health, is continuously evolving to adapt to external and internal industry trends. Technology, automation, Artificial Intelligence (AI), globalisation, an ageing population, and shifts in workforce demographics are just some of the ongoing trends driving change. Many job roles in the health industry have been impacted by these trends and, as a result, so too have the skill needs of the workforce.

While technical skills to perform job tasks are imperative, employers in the short-to-medium future will be looking beyond these and have indicated that it will be important for workers in their organisations to be equipped with key interpersonal skills such as emotional intelligence, critical thinking, teamwork and communication, and resilience, stress tolerance and flexibility.

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How DP Can Help?

DP has engaged with the healthcare industry since the 1990s. As a result, we understand sensitivities around patient care, critical system uptime requirements and patient confidentiality. In recent years, Cyber criminals have exploited these pressure points, and many health industry organisations have been targeted as a result.

DP has experience in managing and supporting IT systems across a range of healthcare organisations. This can include IT infrastructure (including servers, networks, communication systems and cyber security), assistance with managing business applications such as patient management, billing and practice management in conjunction with third party vendors and other associated service providers. We also have expertise in connecting various data islands together to make the whole of IT work better as one system.

We can also assist you with acquiring or updating a range of new industry specific applications including the use of AI and Cloud solutions.

Healthcare

Industry Segments

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